Accessibility
This product targets WCAG 2.2 Level AA for public routes and core interactions. Highlights of how this pilot build tries to meet that target:
- Every page has a "skip to main content" link, a single main heading, and a logical heading hierarchy.
- All core functionality — browsing, reading, searching, and answering a case — works without JavaScript, using ordinary server-rendered forms and links.
- Forms use visible labels and fieldset/legend grouping rather than placeholder-only labelling.
- Colour is never the only way information is conveyed: status is also shown as text (e.g. "Available" / "Coming soon", "Best supported" / "Not the best answer").
- Comparison tables reflow into a stacked, still-readable layout on narrow screens.
- Focus is visible on all interactive elements via the site stylesheet.
- Motion is minimal and no autoplay audio or video is used anywhere on the site.
Known limitations of this pilot build
This vertical-slice build has not yet undergone the full manual screen-reader and keyboard testing programme described in the product's governing PRD (automated checks and manual review during development are not a substitute for that programme). Treat this as a working draft.
Reporting an accessibility issue
If you encounter an accessibility barrier, please contact the Product Owner directly with the page and a description of the problem.